The Goodman brand of air conditioning, heating and ventilation (HVAC) units was established more than 30 years ago in Texas, where its products are still manufactured today. Although you might not be familiar with the Goodman mark yet, Goodman is owned by Goodman Manufacturing Company, L.P., which sells products under several other highly esteemed brands you might be more familiar with, like Amana and QuietFlex.
Although all manufacturers claim they care about quality, the quality workmanship of Goodman Air Conditioner products is actually certified by a third party, so you can trust that Goodman’s commitment to quality production is real and the appliances you purchase from Goodman are reliable. Every Goodman manufacturing plant is ISO 9001 certified, meaning each plant has been closely scrutinized and vetted by the International Organization for Standardization to ensure it operates in accordance with a documented quality management system.
Once this much respected certification is earned, it has to be renewed periodically through further on-site evaluations, which means the Goodman brand must always abide by the same high standards of production to maintain its ISO 9001 certification. One of the hallmarks of an ISO 9001 certified company like Goodman is consistency: products are made using a repeatable, standardized and measured process with a focus on error prevention, defect elimination and continuous process improvement. The resulting high performance products are dependable and long lived. Goodman production plants are also ISO 14001-certified, which means they follow environmentally friendly business practices.
In addition to longevity, quality and environmental sensitivity, the Goodman brand is one you can trust because it has been evaluated by the Better Business Bureau (BBB) and given an A+ rating, the highest possible ranking for a business. This ranking means there are no complaints on file for Goodman, and all publicly released information about Goodman and its products is favorable. It also means that the Goodman’s customer service practices are effective, so if you ever happen to experience a problem with a Goodman product, the Goodman customer service team can resolve it for you.
Goodman warranties products up to 10 years, which is a generous amount of time as compared to its competitors. Most Goodman product comes with an automatic warranty, too; no special action is required to initiate your coverage, and if you want to know what your warranty covers, you can find the warranty for the specific product you bought on our website or the Goodman website. The warranty language is clear and understandable.
These factors ensure the Goodman brand is one you can trust and rely upon for effective products that perform exceptionally well.