We offer free standard shipping on all products to customers throughout the continental United States. Our free shipping includes liftgate delivery service as well as shipping to both commercial and residential addresses. Our freight carrier will also call you to schedule the delivery so you can be available to accept and sign for the shipment. Shipping times usually range from 2-7 business days depending on your location. Please note that these shipping times may be extended due to unforeseen circumstances such as item availability, holidays and/or weather delays.
Damages to shipments are rare but it does occasionally happen from time to time. Most shipping damage is cosmetic and will not affect the equipment operation or warranty. Please be sure to remove the shrink wrap and carefully inspect each item for any damage that may have occurred during shipping. If you see any creasing or dents in the cardboard, this may indicate that there is damage to the unit underneath. Alert the driver and open the box for further inspection. Please note any and all damage found with the delivery driver before they leave your home.
If the damage is only cosmetic, please note the damage with the driver and accept the shipment. We can work with you to repair or replace the dented panels. If the damage is severe and will affect the operation of the equipment, simply refuse the damaged item and we can replace it for you free of charge as long as the damages are noted at the time of delivery and/or that package is refused. You can refuse/accept only part of the shipment if just one item is damaged. If the shipment is accepted without noting damage and damage is found later, we will not be able to assist you with replacements or reimbursement.
All orders are tax free except for items being delivered within Florida where we are required to collect state tax (7.5%).
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